Giles helps organisations achieve their results by transforming their products and services to meet their customers’ needs.

Giles helps organisations achieve their results by transforming their products and services to meet their customers’ needs.

He founded cxpartners in 2004 with Richard Caddick with the Sopra Steria acquisition taking place in February 2020.

Together they have worked with some of the worlds’ leading companies to create hundreds of millions of dollars in value. Today, he advises boards on how to re-structure their business to improve performance by putting customers needs at the heart of everything they do.

He’s often invited to share his experience at conferences around the world.