Hafslund worked with Sopra Steria to pilot and then support its implementation of Microsoft 365 Copilot in the business, enabling it to implement a solid but business-safe starting point for new ways of working across the renewable power group, as well as helping to establish a competence centre for AI as it extends its use further.
A renewable energy company’s debut into AI
Hafslund is a Norwegian renewable energy group with a 130-year heritage, offering solar, wind and battery power solutions. Its Hafslund Kraft division is Norway’s second-largest hydropower producer, running 83 hydropower plants that produce enough power for 1.2 million homes.
Its Hafslund Celslo division is Norway’s largest district heating supplier, operating more than 700km of district heating pipes under Oslo and supplying district heating and cooling to 400,000 people in the capital.
The group’s head office is in Skøyen, Oslo, but it operates from several locations across southern Norway.
The desire for a strong foundation for the use of AI
Hafslund began working with AI in 2024, but wanted to ensure it did so responsibly, offering staff a safe, secure environment that met strict security and privacy requirements and which could provide the foundation needed to explore new ways of working. This was especially important for a business that is responsible for critical infrastructure in Norway.
Hafslund wanted to begin with a pilot implementation of Microsoft 365 Copilot, before expanding AI’s use to additional areas and applications within the business.