Financial Services

Banks and Insurance

Our teams, strong in their business and technological expertise, support you in your challenges today and tomorrow. 

In a constantly evolving global financial environment, banks and insurance companies face increasing challenges. Digital transformation, data security, regulatory compliance, as well as risk and operational management, are at the heart of their concerns. At Sopra Steria, we assist financial institutions around the world in successfully meeting these challenges. 

DBX Report 2025: Financial well-being, the new differentiator
Discover the 2025 edition of the DBX report, our annual research initiative to evaluate banks’ strategic focus and future readiness in digital banking & ecosystems.
Read more

Our Areas of Business Expertise 

The payments landscape is evolving rapidly, with innovations such as instant payments, Digital Euro, e-wallets, and omnichannel solutions. Through our specialized activity, Galitt, we help banks and insurance companies integrate these new technologies while ensuring a smooth and secure customer experience. 

  • Innovative Payment Methods: We assist banks in deploying the latest technologies, e.g., new account-to-account payment services, mobile acceptance, Open Finance, etc. 
  • Transaction Security: We support you in implementing regulations (such as PSD2), helping to strengthen transaction security while ensuring optimal protection against fraud. 

Financing is undergoing numerous changes: 

  • Regulatory changes, e.g., the Consumer Credit Directive 2, which requires new controls to assess a customer's creditworthiness. 
  • New products, e.g., to support energy renovations. 
  • Management of extra-financial data related to their sustainable development obligations. 
  • Digitization of loan processes. 
    We help banks take advantage of these changes, design new approaches, and modify their processing chains. 
Regulations are multiplying and becoming stricter, and non-compliance can lead to increasingly significant fines. With our expertise, we assist institutions in complying with new regulations (DORA, PSD2, MICA, AI Act, ESG...) by integrating robust processes and optimizing risk management. 
In the face of competition from fintechs and consumers whose service expectations continue to rise, banks must enhance their digital experiences. We assist them in implementing innovative services (EUDI Wallet, Digital Euro, Crypto...) at the forefront of the market. 
In a context of increasing demands on bank IT departments and constrained budgets, IT departments must improve their operational efficiency. We assist them in restructuring their internal processes, managing obsolescence in their tools and application chains. Our optimized X-Shore model allows our clients to receive the service tailored to their needs. 
Sopra Steria Crypto Solutions : the only white-label crypto-assets solution for banks

Discover how cryptocurrency is becoming a strategic opportunity for banks amid changes in the financial sector and evolving customer expectations

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Our Major Technological Focus Areas

1. Data & AI

The use of data is now a key lever for informed decision-making and improving customer experience. We implement advanced analytics and artificial intelligence solutions to transform data into strategic insights, enabling service personalization and process automation. 

2. Modernisation of IT Systems to Cloud Migration

 Technologies are evolving at a dizzying pace, and banks and insurance companies must modernize their systems while continuing to provide impeccable customer service. We help them migrate to agile, cloud-based solutions and deploy innovative platforms to enhance their performance. 

3. Cybersecurity 

Banks face increasing threats, even as their operations increasingly rely on their information systems. We assist them in preventing, detecting, and remediating cybersecurity incidents. 

Innovation and New Offers

We invest to help banks anticipate innovations and industry changes. We are particularly focused on the following topics:  

Towards a new era of digital identity and payments. The ID Wallet revolutionizes digital identity management by providing a secure solution for storing and verifying personal information. We assist banks in integrating this technology to simplify their KYC processes and enhance customer data security. Meanwhile, the Digital Euro, as a central bank digital currency, opens new perspectives for secure, instant payments. We help institutions prepare their organizations for this transformation by adapting their systems and managing regulatory impacts. 
Open Finance is redefining interactions between banks, insurance companies, and other financial or non-financial players (retailers, travel agencies, etc.). We help banks navigate this expanding ecosystem, integrate API solutions, and develop inter-sector partnerships that promote innovation while ensuring strict regulatory compliance. 
The potential of quantum technologies in the banking and insurance sectors is immense. Whether for portfolio optimization, risk management, or advanced cryptography, our experts are preparing for the exploration and integration of these new technologies. 
Cryptocurrencies are redefining how financial transactions are conducted. We assist banks in integrating cryptocurrencies and blockchain technologies to transform their operations. We facilitate the adoption of cryptocurrencies and central bank digital currencies (CBDCs), while advising on regulatory compliance and best risk management practices. 

Close Proximity to Fintechs 

At Sopra Steria, we are deeply connected to the fintech ecosystem, allowing us to stay at the forefront of innovation. By closely collaborating with these agile and innovative players, we quickly integrate the latest technological advancements into our solutions, whether in payment services, artificial intelligence, or credit. This proximity enables us to offer cutting-edge solutions tailored to current challenges while anticipating future trends in the financial sector. Through these strategic partnerships, our clients gain a decisive competitive advantage. 

Our Values

1. Global Expertise:

We work with banks and insurance companies worldwide, with a deep understanding of local and international specifics. 

2. Innovation:

We are at the forefront of new technologies such as artificial intelligence, quantum computing, and cryptocurrencies to offer increasingly efficient solutions tailored to market demands. 

3. Sustainable Partnership:

More than just service providers, we are a strategic partner committed to long-term support for growth. 

Why Choose Sopra Steria? 

Team of Certified Experts:

Our consultants and engineers are specialists in financial and technological fields, in their strategic and operational aspects, with recognized certifications. 

Deep Understanding of Banking and Insurance Industries:

Beyond our technological expertise, we have a profound understanding of the banking and insurance sectors. This dual expertise allows us to design solutions perfectly aligned with industry challenges, whether in risk management, regulatory compliance, or enhancing customer experience. We speak the industry's language and anticipate strategic needs to provide comprehensive support. 

Tailored Solutions:

Every bank or insurance company has specific needs. Our solutions are entirely adapted to their unique challenges, whether modernizing their systems, adopting quantum technologies, deploying innovative payment solutions, or leveraging Open Finance. 

Responsiveness and Agility: 

We support our clients at every stage of their transformation with quick, effective, and flexible solutions to ensure success in a constantly evolving market. 

At Sopra Steria, we believe that technological innovation must always serve business needs. Our deep understanding of the banking and insurance sectors, combined with our cutting-edge IT expertise, enables us to provide support throughout the digital transformation process. We are committed to delivering sustainable and tailored solutions that enhance competitiveness while meeting growing customer expectations and regulatory requirements. 

Our white papers

The Battle of Wallets in Europe: Who Will Win by 2035?

As Europe accelerates toward a cashless, identity-driven digital economy, digital wallets are emerging as the primary gateway to both payments and personal data management.

DORA: A New Pillar of Digital Resilience

Download our white paper and discover how to turn DORA into a strategic asset for your organization!

Open Finance in Europe: Challenges and perspectives
Discover the situation of Open Finance in France: innovations, regulations, but also future developments & strategies.

2024
Financial Services
Livre Blanc

Our latest insights

| Mung Ki Woo

Our Digital Banking Experience Report 2025 unveils a striking reality: most banking decision-makers now recognize AI as the next wave of banks’ digital transformation.

| Mung Ki Woo, Marine Lecomte

Sopra Steria at the heart of transformations in digital identity and payments
eIDAS2 and ID Wallets could revolutionize digital identity but integrating them represents a major challenge for banks 

| Mung Ki Woo, Marine Lecomte

How Quantum Computing Could Revolutionize Banks' Asset-Liability Management ?
Quantum computing could revolutionize ALM by optimizing risk management and liquidity. Learn more in this article. 

Press release

Sopra Steria enables Banks to enter the Crypto-Asset market with a complete and tailor-made offer
Sopra Steria,announces the launch of Sopra Crypto Solutions, a comprehensive white-label offering designed to accelerate the adoption of crypto-assets by banks.
2025
Financial Services
Communiqué de presse

Sopra Steria Unveils Financial Well-Being as a Key Differentiator in Banking

The report highlights financial well-being as a business imperative for the banking industry. 

 

2025
Financial Services
Communiqué de presse

Sopra Steria, Leader in End-to-End Cloud Infrastructure Management Services

Sopra Steria ranked among the leaders in the 2024 NelsonHall NEAT analysis of the End-to-End Cloud Infrastructure Management Services market segment. 

2024
Aerospace
Defence & Security
Energy & Utilities
Financial Services
Government
Insurance & Social
Retail
Telecommunication, Media & Entertainment
Transport
Communiqué de presse

Contact

Mung Ki Woo
Chief Operating Officer, Financial Services, Sopra Steria