Are Cryptocurrencies a Mandatory Move for Banks?

by Alexandre Eich Gozzi - Head of Product Management Financial Services, Sopra Steria
| minute read

The crypto adoption landscape has shifted from optional innovation to strategic imperative. With MiCA regulation creating clarity and younger generations demanding digital assets, banks face a critical choice: adapt or risk obsolescence.

Picture a banking executive reviewing quarterly results and discovering that 23% of crypto asset holders are ready to switch banks if their current institution offers cryptocurrency services. Meanwhile, younger generations are driving crypto adoption, with 29% of 25-34 year-olds already holding crypto-assets and the 18-24 age group doubling its representation among holders from 12% to 24% in just one year. This isn't speculation. It's data from ADAN (Association for the Development of Digital Assets) that reveals a fundamental shift in customer expectations.

The numbers tell a compelling story. European banks now lead global crypto adoption with 64 institutions offering crypto services, while the cryptocurrency banking market is projected to reach $47.2 billion by 2032. But beyond statistics lies a more profound transformation: the evolution from crypto as a niche offering to an essential banking service.

From Regulatory Uncertainty to Strategic Clarity

The game-changer arrived December 30, 2024, when the Markets in Crypto-Assets (MiCA) regulation became fully effective across the European Union. This regulatory framework transforms cryptocurrency from a regulatory gray area into a clearly defined financial service.

"With MiCA, banks have a simplified procedure," explains Alexandre Eich Gozzi, crypto banking solutions expert at Sopra Steria. "Banks can now obtain Crypto-Asset Service Provider (CASP) authorization, which allows them to operate crypto services throughout the entire European Union. Once you obtain authorization, it's valid for the entire European market."

The regulation creates competitive urgency through its implementation timeline. While stablecoin provisions became active June 30, 2024, transitional periods end July 1, 2026, creating an 18-month window for competitive advantage. Banks leveraging existing licenses through Article 60 notification procedures can establish crypto services within 40 days rather than pursuing full CASP authorization: a significant time-to-market advantage.

For traditional banks, MiCA represents more than regulatory compliance; it's a passport to the single European market for crypto services. As Alexandre notes, "Revolut, with one authorization, can serve all their European clients. So once you obtain authorization, it's valid for the entire market."

Generation Crypto: The Make-or-Break Moment for Banks

The most compelling argument for crypto adoption isn't regulatory: it's demographic. Research reveals that 42% of Gen Z own cryptocurrency compared to only 11% having retirement accounts, while 36% of Millennials hold crypto assets. Combined, these generations constitute 94% of all crypto buyers, representing an existential shift in customer expectations.

The urgency becomes clear when examining customer loyalty patterns. In France, 10% of people now own cryptocurrency, with younger demographics expressing willingness to abandon traditional banking relationships for crypto-enabled alternatives. BPCE's decision to offer crypto services to all 35 million clients by end-2025 reflects this strategic recognition.

"If you don't want to lose the attraction of younger generations, you're forced to go there one way or another," Alexandre emphasizes. "For pure retail banking, crypto will be a commodity in 5 years that everyone offers."

The data supports this prediction. Revolut's Wealth division (including crypto) generated £506 million in revenue, with cryptocurrency trading specifically accounting for 32% of total profit, demonstrating that crypto services aren't just customer acquisition tools but significant revenue drivers. This success story illustrates how early movers capture market share before crypto becomes commoditized.

Beyond Europe: Global Competitive Dynamics

While Europe leads with regulatory clarity, global developments reinforce crypto's strategic importance. The Trump administration's crypto-friendly policies have accelerated U.S. market development, with traditional banks like JPMorgan processing $2+ billion daily through their Onyx platform using JPM Coin.

The stablecoin revolution exemplifies this global momentum. Circulation has surpassed $220 billion and Circle's explosive IPO valued at $44 billion demonstrates institutional validation of crypto infrastructure.

"There's an announcement every week of a major global company saying they're creating a stablecoin," Alexandre observes. "Circle was introduced at $7 billion valuation and rose to $58 billion in a week, just because regulation is aligning and massive financial disruption is occurring."

The Competitive Risk of Inaction

Banks hesitating to embrace crypto face mounting competitive pressures. Digital-native banks like Revolut and N26 have established crypto offerings, while crypto-native platforms increasingly offer traditional banking services. This convergence creates a pincer movement threatening traditional banks from both sides.

The cost of delay extends beyond customer acquisition. Implementation timelines for in-house development range from 18-36 months with costs exceeding €1.5 million, compared to 6-month partnership-based deployments. Early movers benefit from lower implementation costs, established regulatory relationships, and market positioning advantages.
"Today, banks can be live with crypto in six months using partnership approaches like the one we worked on", adds Alexandre Eich Gozzi. 

Strategic Positioning for Digital Asset Banking

Successful crypto adoption requires strategic thinking beyond basic buy-sell functionality. Revolut's success stems from comprehensive crypto utility, enabling transfers, DeFi interactions, NFT purchases, and international remittances. Banks offering limited functionality risk customer migration to platforms providing full crypto ecosystem access.

The integration challenge is significant but manageable. Banks need three core capabilities: crypto storage infrastructure, regulatory compliance tools, and market liquidity access. Partnership approaches can provide these capabilities without requiring internal expertise development.

"A bank launching crypto services today needs specialized tools that are well-regulated," Alexandre explains. "There are tools to scan transactions for anti-money laundering and terrorist financing compliance. Contrary to misconceptions, crypto is extremely traceable: everything is traced, saved, stored."

The Path Forward: From Necessity to Opportunity

Success requires strategic partnerships, regulatory navigation, and customer experience focus. Those who act decisively will capture market share and revenue opportunities; those who hesitate risk becoming irrelevant to the next generation of banking customers.

"For retail banking, I think it will become something like having a securities account, PEA, or life insurance," Alexandre Eich Gozzi concludes. "Not everyone will subscribe, but the possibility will be there. You'll have full integration into the traditional financial system."

The question isn't whether banks should offer crypto services, it's how quickly they can deploy them competitively. In an industry where customer relationships span decades, losing younger generations to crypto-native competitors could prove fatal. The time for experimentation has passed : the era of crypto banking has begun.

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