In October 2022, Forrester Consulting delivered a study commissioned by Sopra Steria, entitled “The Future Of Digital Banking, Revisited”. This study was part of our annual DBX report, where we provide a holistic view of the financial services industry, drawing on surveys conducted with nearly 800 leaders from the banking sector, as well as 12,500 customers.
Each year, we condense our findings to align and support our “seven convictions for the future of banking,” a grouping of key tenets that we believe are fundamental to the future of our industry. Here, we outline eachof these Convictions, along with key statistics from Forrester’s study to support them.
As part of our report, Sopra Steria and Forrester uncovered and grouped banks’ respondents into five different categories of readiness: Explorer, Technologist, Strategist, Specialist and Pioneer. The table opposite shows some key stats about each category, as well as a brief description.
Throughout the following pages, we will consider how each category of digital banking readiness relates to our seven convictions.
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“In this year’s DBX report, we find that nothing is ‘business as usual’ for banks. Global shifts in geopolitics, wars, regulatory developments and economic headwinds weigh heavily on the finance industry. As such, banks are under sustained pressure to future-proof their business models by increasing resilience, shoring up existing revenue streams and developing new ones. Confidence in existing models – particular digital ones – and the future may be low, but by relying on tried-and-tested strategies, such as collaborative business models, many banks will be able to weather the storm. Our seven convictions for the future of banking are more relevant than ever, and provide banks with a blueprint on how to push forward into a prosperous and profitable future.“
Eric PASQUIER
Chairman - Sopra Banking Software
Explore Sopra Crypto Solutions
Paris, 23 April 2025 - Sopra Steria, a major player in European tech, announces the launch of Sopra Crypto Solutions, a comprehensive white-label offering designed to accelerate the adoption of crypto-assets by banks. This solution is built on three technological assets with Fireblocks (secure digital asset management), Chainalysis (compliance) and Wyden (order execution and trade management), offering an integrated response to regulatory and operational challenges.
Faced with growing consumer demand and the emergence of new financial technologies, banks today have to respond to an increasingly pressing need: to offer their customers crypto solutions.
“ With the entry into force of the European MiCA regulatory framework, banks finally have clear visibility to integrate crypto-assets in a structured way. Our offering meets a dual imperative: securing flows while delivering maximum value to the end customer. The adoption of cryptos is now a must, and a strategic lever for attracting the younger generation and maintaining competitiveness in tomorrow's financial ecosystem," comments Grégory Wintrebert, CEO of Group Vertical Financial Services, Sopra Steria.
Sopra Crypto Solutions enables banks to offer their customers the purchase, sale and storage of crypto-assets. The solution reduces time-to-market in order to meet growing user demand and keep banks competitive.
The platform offers an end-to-end solution incorporating :
In addition to the platform, Sopra Steria offers its expertise in consulting and integration, enabling deployment in less than 6 months compared with 2 to 3 years for in-house development. The range of expertise covers both technological aspects, enabling Sopra Steria to work on all types of projects
"Sopra Crypto Solutions enables banks to meet two key challenges: ensuring the security and compliance of their customers' transactions, while offering a fluid and intuitive experience. Designed to meet market expectations, our solution guarantees secure management of digital assets, regulatory compliance, efficient customer support, easy access to liquidity and simplified financial reporting and tax declarations for users," explains Alexandre Eich Gozzi, Head of Product Management Financial Services, Sopra Steria.