A more agile State through far-reaching technological transformation

Ministries at the centre of State development

Citizens and businesses lead and pace governments and ministries. Playing a key role, they both originate numerous reforms and are responsible for their implementation. Their actions must therefore be tangible, rapid, effective and generate results in record time.

These complex challenges mean that Ministries undergo in-depth transformation while meeting their budgetary constraints. To be successful, this type of transformation must be based on three factors:

  • Innovation and new technologies must contribute to digitalising administrations, giving them greater agility and operational efficiency.
  • Change must be explained, helped and guided through all operational and decision-making levels to make sure it is accepted and adopted by both users and civil servants.
  • Discussion and cross-fertilization between administrations and compliance with information system constraints, etc. ensure that any transformation generates value.

A State vision focussed on efficiency

Sopra Steria helps the State achieve greater agility and efficiency. Our experts build creative and disruptive solutions based on citizens’ issues and viewpoints. This vision makes it possible to identify areas for improvement and to bring citizens and public services closer together. Using an approach that transforms people and technology, the State is fully rooted in the reality of citizens and private-sector players.

Building the State of the future together

At Sopra Steria, we have recognised experience in supporting Ministries, Public Agencies, Pensions and Social Security Departments such as the French Ministry of Finance (Customs, IS Directorate, Treasury, etc.), French Ministry of Education, French Ministry of the Environment, inter-ministerial organizations, urban centres (in particular the Paris City Hall) and German federal administrations.

This experience enables us to streamline best practices and solutions in infrastructure management, cybersecurity, Cloud, AI, Blockchain, enterprise automation, drones, IoT and many other technologies.

As a trusted partner, we provide you with a comprehensive approach and service: including strategic advice, systems integration implementation and transformation design.

Our Sopra Steria experts work closely with your teams on a geographical, cultural and linguistic level. Whatever your territorial reach, they apply the appropriate technology and create tailored value-added solutions to your current and future challenges.

A results-oriented value proposition for the State

Sopra Steria helps public institutions evolve towards a new generation of administration, making each transformation an opportunity for progress. By genuinely focusing on the needs of citizens and businesses, we combine the most relevant advisory services and technologies to modernise the State while respecting its constraints and budget.


Sopra Steria launches the Q@Home solution to contribute to the challenges of social distancing and real-time flow management

At Sopra Steria, we believe that technology can help to fight the spread of Covid-19 and make it easier for citizens to adapt to the new challenges that come with it. Alongside maintaining essential activities for all, social distancing is a major focus in preparing for tomorrow's world. Read more.

Press Release
Claire Ducos, Sopra Steria Next, and Brice Teinturier, IPSOS France, interpret the results of the Digital Gov’2018  Barometer

Online Public Services seen by European citizens - Claire Ducos, Sopra Steria Next, and Brice Teinturier, IPSOS France, interpret the results of the Digital Gov’2018 Barometer

See the video

Airbus - Creating value from IT project management

Jul 22, 2019, 10:42 AM
Title : Airbus - Creating value from IT project management
Button label :
Transforming IT project management with a focus on continuous improvement based on performance measurement and benchmarking

Transforming IT project management with a focus on continuous improvement based on performance measurement and benchmarking

Airbus sought a new partnership to support the transformation of its application portfolio project management for Corporate Services and Aircraft Program Management solutions.

The Challenge 

Airbus is one of the world’s leading aircraftmanufacturers, designing, building, marketing and maintaining the most advanced passenger aircraft. 

Its Airbus IM division manages a broad portfolio of more than 300 applications supporting Finance, Corporate and Aircraft Programme Management, < Enterprise Content Management, Business Intelligence and Value Chain Visibility.

Expansion in the airline industry and a need to keep pace with IT trends saw Airbus seeking a fast transformation of its information systems. This would support a growing production rate and reduce time-to- market.

Applications harmonisation and optimisation, as well as the alignment of project management practices to deliver faster, cheaper and better, were crucial to this transformation.

Key Points

  • Project management IT governance framework delivering continuous transformation
  • Fixed-price catalogue for project management
  • Industrialised processes and tools ensure best practice consistency

Our solution

Airbus IM sought a partner to supply a bundled project management service built around a catalogue of services. Already working with a number of other Airbus divisions, IT-enabled service provider Steria proposed an innovative partnership-based solution. Steria would share the risk of IT project delivery and made an investment in the continuous transformation of the ITgovernance model. This aimed to improve the global performance of all stakeholders.

The solution comprised:

  • Project management from initiation to completion, including management of development contractors
  • Responsibility for defining business needs and system architectures
  • Responsibility for validation, testing, acceptance support, as well as solution rollout

How we worked together

Airbus IM must adapt quickly as the demands of the business dictate. Teams have to scale up or down in line with the changing IT project landscape. Steria provides this flexibility with strict service level agreements relating to the speed at which new projects are set up and resourced.

Steria works closely with the Airbus project portfolio managers. They share information on and qualify the project opportunities identified by Airbus within the entire application portfolio.

All Airbus IT activity relating to these applications is carried out from two locations: in France and in Germany. In France, Steria works from the secured zone of a near-site facility sharing the Airbus IT environment. Although Steria operates as a standalone entity with clearly defined roles and responsibilities, there is a single team ethos between the two organisations.

Steria has deployed its IT governance project management framework with a transformation plan included. This ensures the continuous improvement of all project-related activities. It draws on Steria’s expertise network through centres of competence, shared services centres and partners.

Steria has also put in place the tools to measure ongoing performance, with a monthly consolidated view of key performance indicators and their evolution.

Results and benefits

In outsourcing its project management tasks to Steria, Airbus IM is free to focus on portfolio management in conjunction with its customers within Airbus. A number of business benefits are accruing, including:

  • Reduced time-to-market with the ability to ramp up and down project resources to match demand
  • Improved IT project quality and best practice consistency in an industrialised framework of processes and tools. These are based on IT best practices, such as CobIT, CMMi, eSCM, Lean PPM, NSP, Six Sigma, etc
  • Reduced global costs at portfolio level due to shared, repeatable and optimised processes
  • Price transparency with a 100% fixed price catalogue for project management, architecture consulting, testing and deployment
  • Shared risks and objectives between both companies help to boost performance

    We have found in Steria the right partner to drive our transformation, supporting our project management stakes well while ensuring best in class project delivery.


    Airbus IM head of Corporate Solutions and Bundle Manager

    • Continuous performance monitoring through comprehensive dashboards and scorecards support the transformation strategy

    New opportunities for identifying areas of performance and cost improvement continue to be sought. For example, Airbus is implementing Steria’s diagnostic consulting tool Portfolio Assessment Method to identify the potential for value improvement and reduced TCO.

Tags :
Contact our expert

Nicolas Conso

Director - Public sector, Sopra Steria Next