A more agile State through far-reaching technological transformation

Ministries at the centre of State development

Citizens and businesses lead and pace governments and ministries. Playing a key role, they both originate numerous reforms and are responsible for their implementation. Their actions must therefore be tangible, rapid, effective and generate results in record time.

These complex challenges mean that Ministries undergo in-depth transformation while meeting their budgetary constraints. To be successful, this type of transformation must be based on three factors:

  • Innovation and new technologies must contribute to digitalising administrations, giving them greater agility and operational efficiency.
  • Change must be explained, helped and guided through all operational and decision-making levels to make sure it is accepted and adopted by both users and civil servants.
  • Discussion and cross-fertilization between administrations and compliance with information system constraints, etc. ensure that any transformation generates value.

A State vision focussed on efficiency

Sopra Steria helps the State achieve greater agility and efficiency. Our experts build creative and disruptive solutions based on citizens’ issues and viewpoints. This vision makes it possible to identify areas for improvement and to bring citizens and public services closer together. Using an approach that transforms people and technology, the State is fully rooted in the reality of citizens and private-sector players.

Building the State of the future together

At Sopra Steria, we have recognised experience in supporting Ministries, Public Agencies, Pensions and Social Security Departments such as the French Ministry of Finance (Customs, IS Directorate, Treasury, etc.), French Ministry of Education, French Ministry of the Environment, inter-ministerial organizations, urban centres (in particular the Paris City Hall) and German federal administrations.

This experience enables us to streamline best practices and solutions in infrastructure management, cybersecurity, Cloud, AI, Blockchain, enterprise automation, drones, IoT and many other technologies.

As a trusted partner, we provide you with a comprehensive approach and service: including strategic advice, systems integration implementation and transformation design.

Our Sopra Steria experts work closely with your teams on a geographical, cultural and linguistic level. Whatever your territorial reach, they apply the appropriate technology and create tailored value-added solutions to your current and future challenges.

A results-oriented value proposition for the State

Sopra Steria helps public institutions evolve towards a new generation of administration, making each transformation an opportunity for progress. By genuinely focusing on the needs of citizens and businesses, we combine the most relevant advisory services and technologies to modernise the State while respecting its constraints and budget.


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Claire Ducos, Sopra Steria Next, and Brice Teinturier, IPSOS France, interpret the results of the Digital Gov’2018  Barometer

Online Public Services seen by European citizens - Claire Ducos, Sopra Steria Next, and Brice Teinturier, IPSOS France, interpret the results of the Digital Gov’2018 Barometer

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Airbus - Measuring suppliers performance towards industrial excellence

Jul 22, 2019, 11:42 AM
Title : Airbus - Measuring suppliers performance towards industrial excellence
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Sopra Steria Next is collaborating with Airbus Procurement Operations to improve the Airbus supply chain, enabling its strategic suppliers and meeting major delivery commitment ramp up.

Sopra Steria Consulting is collaborating with Airbus Procurement Operations to improve the Airbus supply chain, enabling its strategic suppliers and meeting major delivery commitment ramp up.

“Speed, Agility, Simplicity”. This official communication campaign for 2015 reflects the ambitions of one of the world’s leading aircraft manufacturers to ensure supply chain de-risking while having the ability to meet ramp-up, generating cost savings throughout the group supply chain, and encouraging Supplier innovation & maturity.

Supplier Performance measurement: an entry point for the company EBIT

The Airbus industrial model to assemble Aircraft is that of an Extended Enterprise: 80% of components bought from external suppliers. A reliable supply chain is an absolute must, for at least two reasons: to achieve industrial ramp up in order to meet demand; and to secure new industrial programmes such as A330 development, A350 ramp up, and A320neo entry into service.

In this scheme, Airbus Procurement has the objective to eradicate issues & disruptions, by improving three main processes: Deliver on Quality, on Time and on Cost; Contribute to operational efficiency; and Drive supplier continuous improvement.

A structured bundle of services

Sopra Steria consulting has signed a 3 year contract to improve supply chain performance measurement, to reduce lead time and cost to manage quality issues, and to manage concessions front desk with suppliers.

A key initiative also involves supporting Airbus Supply Chain Quality Improvement Programme (SQIP); whose main rationale is to empower strategic suppliers with collaborative methods & tools to reduce missing parts, simplify audit and assessments, and favor continuous improvement.

The global service covers a wide range of Aircraft components: Aerostructure, Cabin, Equipment, Material & Parts, and Propulsion; representing more than 8000 suppliers.

To achieve such ambitious goals, Sopra Steria has designed an efficient governance and organization, engaging partners, and providing Airbus with multilocation delivery. The operating mode relies on a flexible, scalable and open catalogue offering standardized items with pre-defined prices, that cover 90% of business needs, and allow to reduce administrative workload.

This new industrialized way of working is definitely collaborative. It combines mixed competences around a stable core team, able to bring flexible services in a short response time, and provide Airbus Procurement managers with tailored trainings.

What Have We Done? Illustration with Material & Parts commodity

  • Organized a robust transition phase, supported by dedicated skills and competencies to secure business continuity.
  • Secured the reliability of Key Performance Indicators (KPIs), thanks to our knowledge of Procurement business specificities, Business Intelligence, SAP and lean skills.
  • Simplified and industrialized processes, through a constant re-use of tools and methods from various Procurement commodities, as illustrated for the Transfer of Work.
  • Enabled continuous improvement and streamlining, relying on Supplier managers feedbacks to enhance KPIs
  • Supported the SQIP project – Supply Chain Quality Improvement Programme - to enhance collaboration and performance among a network of 48 strategic suppliers


After one year of Service, Sopra Steria consulting has significantly contributed to providing dashboards of KPIs to help Airbus managers decision making, reached higher standards of supply chain reliability with enhanced “transfer of work” towards new suppliers, and accelerated collaboration within the supply chain network.

To illustrate this, during the Airbus Material & Parts supplier day held in Toulouse (FR) in December 2014, Airbus announced tangible results across 48 key suppliers:

  • For the suppliers : 94% On Time Delivery 20% decrease of non conformities
  • Towards Industrial maturity : 16% of suppliers out of critical zone In the day to day life, the Bundle of service model brings visibility and transparency for Airbus managers on their budget, in line with Airbus Procurement objective of cost optimization.

Airbus supply chain key figures in Material & Parts commodity 

  • 180 000 Purchase Orders / week
  • 7251 Tier 1 supplier base
  • 8 000 to 20 000 daily Goods received
  • 485 million components received / year


The supply chain function efficiency is one of the major competitive advantages of a company. The measurement of its performance is key to understand the underlining causes, eradicate repetitive issues, improve and sustain. I expect from our partner Sopra Steria consulting support for improving our efficiency through an harmonized and costcontrolled KPI process, while reaching higher standards of data quality. The business model of Airbus has evolved, and a higher return on investment is required by our shareholders.


Airbus SAS Procurement Operations Head of Strategy, Methods & Process

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Nicolas Conso

Director - Public sector, Sopra Steria Next