Sopra Steria recognized as a Leader in Digital Experience Consulting Services by global analyst firm NelsonHall

Paris,

Sopra Steria, a European leader in consulting, digital services and software publishing, announced today that its Digital Experience Consulting Services have been named «a Leader » in the latest NelsonHall NEAT analysis on the Digital Experience Consulting Services market segment.

Sopra Steria launched its Digital Experience Consulting Services back in 2011 with teams in France, Spain and Norway in order to support its clients’ digital transformation. In March 2020, given significant strategic priority placed on experience-related services, Sopra Steria pivoted its organic growth strategy and acquired cxpartners, a UK-based consultancy specialised in customer experience and user-centred design with clients in digital government, financial services, retail & travel.

NelsonHall’s NEAT vendor evaluation reflects Sopra Steria’s overall ability to meet future client requirements as well as delivering immediate benefits to Digital Experience Consulting Services clients. This ranking assessed all the major providers in this segment worldwide.

The NEAT assessment identifies Sopra Steria’s Digital Experience Consulting Services as “a Leader” based on the following strengths:

  • Focus on the use of emerging technologies including AI
  • Focusing on service and ecosystem design relying on Digital Factories and DigiLab Network
  • Cxpartners adding dedicated capabilities and a market-facing brand

“Sopra Steria’s Digital Experience Consulting Services have been strengthened through the acquisition of cxpartners; expanding brand consulting and the use of emerging technologies to complement its core, geographically targeted experience consulting capabilities”, explained David McIntire, IT Services Research Director at NelsonHall.

Giles Colborne, CEO, cxpartners - a Sopra Steria company says, “Today, many organisations are having to re-think their services to meet new and emerging customer needs. Sopra Steria Group's status as 'a Leader' in this field comes from our ability to help those companies understand their customers, re-imagine what they do and deliver change at unprecedented speed.”

David Maurange, Head of Digital Interaction at Sopra Steria added, “We are very proud to be recognized as a leader in Digital Experience Consulting Services, in which we aim to strengthen our capabilities in the coming years, mostly through the benefits of technological Innovations in the Digital Experience Consulting Services”.


Download the PDF version

Sopra Steria recognized as a Leader in Digital Experience Consulting Services by global analyst firm NelsonHall

Download 108Kb