Artificial Intelligence:
Resonating with Reason

AI must resonate with your company, your business, and your challenges. It is an essential asset for the future.

At Sopra Steria, we believe that AI, particularly generative AI, should not replace your employees but “augment” them: optimizing time, transforming processes, automating repetitive tasks… Simply put: energizing your collective intelligence.

Our role is to guide companies in identifying the problems that AI can address, whether in customer relations, production processes or prevention. We help deploy AI strategies at the organisational level and advise on instances where this technology can have the best impact.

For example, in the banking sector, our virtual agents optimize customer support by providing quick and personalized responses. In the aerospace industry, we reinvent the supply chain with advanced management of stocks and delivery times. In terms of prevention and security, AI can detect threats through predictive analysis. With over 4,000 experts, we ensure an ethical and responsible use of AI: respecting democratic principles, strengthened by our cybersecurity skills.

We work towards AI that is accessible to all, reasonable, and rational, a driver of progress for both Humanity and the Planet.

 

Generative AI – A $100bn market by 2028 according to Sopra Steria Next

According to a study carried out by Sopra Steria Next, the generative artificial intelligence (GenAI) market is set to grow exponentially between now and 2028.

Read more

Supporting our clients’ AI goals

We support our clients throughout the development and deployment of their AI strategy, from evaluating their existing data management and digital infrastructure through to conceptualising and realising their new AI ambitions.

 

Our strategy is built around four core pillars:

Why our clients choose us

 

Expertise

4,000 Data and AI experts, scientists, engineers, strategists and architects in 30 countries

 

Solutions

From nAIxus to InnerData, leverage our cutting-edge AI tech

 

Partnerships

Take advantage of a vast AI ecosystem

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| Gary Craven

Assessing AI maturity: Understanding where you stand
Organisational readiness is key to unlocking AI’s full value, but scaling AI isn’t possible without knowing where you stand.  

| Miguel Fernández Sanz

Orchestrating human–AI collaboration in the future of customer experience
Customer experience will hinge on seamless human–AI collaboration, mixing efficiency, insight and meaningful interactions.

| Richard Burgess-Kelly

AI in recruitment: a front-row seat to transformation
Explore how AI is transforming public sector recruitment, enhancing efficiency, reducing bias, and enabling responsible, human-centred innovation.

Sopra Steria, a Leader in GenAI-Enabled Operational Transformation

Nov 28, 2025, 14:58 PM
Title* : Sopra Steria, a Leader in GenAI-Enabled Operational Transformation

Sopra Steria has been ranked among the leaders in NelsonHall’s latest 2025 NEAT assessment for “GenAI-Enabled Operational Transformation”.

Paris, November 28, 2025 – Sopra Steria, a major player in the European tech sector, has been ranked among the leaders in NelsonHall’s latest 2025 NEAT assessment for “GenAI-Enabled Operational Transformation”, particularly in the “Overall” category.

This recognition underlines the Group’s ability to industrialise GenAI to support the operational transformation of its clients, delivering fast, measurable benefits while meeting the requirements of major public- and private-sector organisations.

In this edition of the NEAT, Sopra Steria is recognised as a Leader in several key categories:

  • GenAI-Enabled Operational Transformation – Overall
  • Developing Custom GenAI Solutions
  • GenAI Support for BPS Service Delivery
  • Understanding GenAI Requirements

A robust AI strategy focused on operational impact

These results highlight the strategic direction taken by Sopra Steria to make AI a cornerstone of its offering, its operating model, and the value it delivers to its clients. Since 2023, the Group has accelerated its momentum around GenAI through:

  • The deployment of internal and external industry-specific AI solutions
  • The creation of factories to support large-scale deployment within client organisations
  • The development of an ecosystem of AI start-ups and partners
  • The structuring of new dedicated service lines

These efforts directly translate into the Group’s ability to bring robust, secure GenAI solutions into production, rapidly generating ROI for its European clients.


Yves Nicolas, Director of the Group AI Programme at Sopra Steria, said: “NelsonHall’s recognition confirms that our AI strategy has reached maturity. We have deliberately chosen an impact-driven approach: understanding the real needs of our clients, developing trustworthy GenAI solutions, and, above all, industrialising them quickly to generate operational value where it is most needed. Being ranked as leaders in so many categories reflects the commitment of our teams and our ability to harness AI to deliver concrete, measurable and lasting transformation.”

Tags :
PR_Nelsonhall x GenAI_27112025

Client story

How AI is powering support services for EDF employees
World leader in low-carbon energy generation EDF wanted an innovative tech solution to ease pressure on IT support teams while also boosting service quality. AMY was the answer. 
Read more

Press Release

Sopra Steria, a Leader in GenAI-Enabled Operational Transformation

Nov 28, 2025, 14:58 PM
Title* : Sopra Steria, a Leader in GenAI-Enabled Operational Transformation

Sopra Steria has been ranked among the leaders in NelsonHall’s latest 2025 NEAT assessment for “GenAI-Enabled Operational Transformation”.

Paris, November 28, 2025 – Sopra Steria, a major player in the European tech sector, has been ranked among the leaders in NelsonHall’s latest 2025 NEAT assessment for “GenAI-Enabled Operational Transformation”, particularly in the “Overall” category.

This recognition underlines the Group’s ability to industrialise GenAI to support the operational transformation of its clients, delivering fast, measurable benefits while meeting the requirements of major public- and private-sector organisations.

In this edition of the NEAT, Sopra Steria is recognised as a Leader in several key categories:

  • GenAI-Enabled Operational Transformation – Overall
  • Developing Custom GenAI Solutions
  • GenAI Support for BPS Service Delivery
  • Understanding GenAI Requirements

A robust AI strategy focused on operational impact

These results highlight the strategic direction taken by Sopra Steria to make AI a cornerstone of its offering, its operating model, and the value it delivers to its clients. Since 2023, the Group has accelerated its momentum around GenAI through:

  • The deployment of internal and external industry-specific AI solutions
  • The creation of factories to support large-scale deployment within client organisations
  • The development of an ecosystem of AI start-ups and partners
  • The structuring of new dedicated service lines

These efforts directly translate into the Group’s ability to bring robust, secure GenAI solutions into production, rapidly generating ROI for its European clients.


Yves Nicolas, Director of the Group AI Programme at Sopra Steria, said: “NelsonHall’s recognition confirms that our AI strategy has reached maturity. We have deliberately chosen an impact-driven approach: understanding the real needs of our clients, developing trustworthy GenAI solutions, and, above all, industrialising them quickly to generate operational value where it is most needed. Being ranked as leaders in so many categories reflects the commitment of our teams and our ability to harness AI to deliver concrete, measurable and lasting transformation.”

Tags :
PR_Nelsonhall x GenAI_27112025

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